FAQ
Frequently Asked Questions
How can I contact Bumbledor?
If you have any questions or need assistance, feel free to reach out to us at info@bumbledor.com. Our dedicated customer service team is here to help you with any inquiries you may have!
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Do you ship worldwide?
Absolutely! We’re proud to offer worldwide shipping for all our customers.
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Where do you ship from?
All orders are shipped from Slovakia.
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Can I change or cancel my order?
We strive to process orders as quickly as possible. To make any changes or cancellations, please contact us within **12 hours** of placing your order. Unfortunately, requests received after this timeframe cannot be processed. Once your order is received, you can return it for a full refund.
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What payment methods do you accept?
We accept all major credit cards, including VISA, Mastercard, and AMEX, as well as PayPal.
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When will my order be processed?
All orders are handled from our warehouse. Please allow additional time for processing during holidays and sale seasons. Our team processes orders Monday through Friday, and you can expect your order to be processed within **1-3 business days**. Shipping will occur the day after processing. Please note that we do not ship on weekends.
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How long will it take to receive my order?
Due to high demand, please allow **2-4 weeks** for your order to arrive.
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What if I don't receive my order?
If you haven't received your order within **30 days** of shipping, you are eligible for a full refund. Please don’t hesitate to get in touch with us if you have any concerns!
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